Chad Stazan
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As far as the service goes, my family and I all love the shows. Finally, some decency and God loving entertainment. As for the app, it is very disappointing. The android app doesn't work at all. The developer wants to blame a hardware for a blatant programming failure. Real hard to claim a hardware issue when every other similar app works just fine, except this one. Need to hire a new app developer.
37 people found this review helpful
Loni L.
I enjoy the shows and knowing they will be if high moral standards, but the first year I used the app and now this year (after skipping a year) I'm still having so much trouble with the audio and video getting out of sync and having to rewind 10 seconds (about every 3-4 minutes) to keep it on track. As of right now, I'm on track for asking for a refund. SO frustrating!
46 people found this review helpful
Blanca Martinez
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I would love to give more stars since I've enjoyed all the movies but it constantly stops, restarts, or it says to retry or can't connect. Frustrating because i already paid for the year. Hope they fix it soon. 1/11/24 - decided to give this another try and it has not improved. Still has buffering issues, constantly pauses, and it takes a LONG time to connect. Will be canceling before my trial ends.
21 people found this review helpful
PureFlix AFFIRM Entertainment, LLC.
January 30, 2024
Hi, Blanca Martinez. We're sorry to hear about that. We take such issues very seriously, so please reach out to us at www.support.pureflix.com – we can definitely help!